Hello Truth

I am grateful for the journey we are on together. Thanks Tony for the video link - a great reminder of the stories behind each person we meet. I am reminded to stay curious and not place people in certain tribes or categories just  by appearance and initial impressions.  I find this really difficult at times  with patients that I already know fairly well.  I am more likely to assume I know their story and I find that I am less empathetic. Until I looked at the trust equation, I didn’t realize how important this is to creating intimacy-it seems more efficient to make assumptions rather than investing time to listen and make people especially  patients feel heard. However the long term gains on investing time reaps exponential rewards in trust. I keep working on my schedule to make sure I am creating space to allow this to happen-rather than overbooking and rushing past people and their stories.

Best,

Alan Keister MD FACP
Amarillo Medical Specialists
1215 S Coulter Suite 301
Amarillo TX 79106
806-355-9741