Hello Pele team,

I had two great meetings yesterday at Rite Aid, they are  a large customer of ours just not the largest.

I had meetings with two sets of buyers after their annual supplier day.

Before going into the meetings other than being prepared I felt more confident to call it as it is versus sugar coating what I had to say.  Both meetings I felt the buyers we shocked how I framed up the beginning of the meeting but it really helped them understand what I wanted to accomplish to be able to help them and their business.  Being flat out honest was difficult but I did it and it helped the buyers to be able to engage.

After both meetings I asked the buyers one thing we are doing well and one thing we can improve on in the future.

One of the positive results was that "you guys call it as it is and are not afraid to do so and that's why we like you".  This was too my surprise so I am wondering if they don't feel I sugar coat things or if they are just talking about this meeting.

I had to performance journal this positive meeting, which after doing so what I did felt simple and I was comfortable doing it, I will just need to reference this before my next customer meeting.

Have a great week!!

Jim Wilhelm
Director of Sales
Phone: (859) 538-8113
Cell: (513) 702-6554
Email: jwilhelm@galerieusa.com<mailto:jwilhelm@galerieusa.com>
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