William I can completely relate to that. I'm building a house too but I have been having issues with a senior VP not following up. Today we had an incident where I normally would have raised my tenor. Today however I grabbed, like a life raft, my band and just listed until he was finished speaking. I decided to give him encouragement to coach this younger associate through this process using his years of experience. Later in the afternoon I saw them sitting together discussing. I'll let you know.

Jarrod Beck

Sent from my iPhone

> On Feb 16, 2017, at 1:32 PM, William Cantey <wocantey@gmail.com> wrote:stein
>
> I am building a house and we framed the floor differently than the plans indicated(which really was not a big deal).  The building inspector pitched a huge fit and shut down my job.  Normally I would have reciprocated his attitude and it would have been a loosing situation for me.  I used my bracelet and did not let myself be the victim.  I was very quiet and let him rant and rave for 20 minutes without saying a word just nodding and giving him encouragement to keep going. In the past I would have interrupted him at every turn and escalated this issue to his boss.  After he was done he I simply asked him if he had a solution in mind other than to redo the work.  He  sketched out an easy solution and we got back to work and most importantly he nor I am upset.  I will be brutally honest it feels very weird to not loose your temper when you would have in the past.

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