So,

Did you come through on your commitment to commit?

Seth

Seth Braun | Executive Coach
Seth.Braun@stagen.com |  303.443.6543

Stagen | 3535 Travis  Street | Suite 100 | Dallas, TX 75204
p: 214.744.9255 | f: 214.744.0094 | www.stagen.com
<http://www.stagen.com/>

On 7/6/17, 10:56 PM, "ironlady@stagen.simplelists.com on behalf of
Hobeiche, Nicola" <ironlady@stagen.simplelists.com on behalf of
Nicola.Hobeiche@orix.com> wrote:

>Ryan, Bob, Ron and I are working on a legal project that Rand is helping
>us on. In our call today with Rand we ended with our to do list before
>the next call and also our committed actions. Rand made a commitment to
>get us some things by tonight - I have no doubt he will meet his
>commitment to us. Ron, ryan, bob and I made a commitment to each other to
>make a commitment, and having all gone through or being in the ILP, it's
>been really great to be speaking the same language together and
>appreciate what it means to take committed action and also follow through
>on our promise to each other to take committed action.
>It's happening people - it's applying all this skill and knowledge in our
>ORIX world! We are making ripples each of us to get the class before us
>and our class over the top and to the other side.
>Ask me next week if we actually came through on our commitment to commit
>😉
>
>Nicola Hobeiche
>Managing Director, Assistant General Counsel
>ORIX USA Corp
>214.237.2036
>
>> On Jul 6, 2017, at 5:16 PM, Martin, David <DMartin@marinercapital.com>
>>wrote:
>>
>> Piling on here, agree with below that phrasing as a question,
>>especially if with a subordinate, can leave the request open ended
>>unless the question is around whether a deadline is feasible or not.
>>
>> David Martin
>> Managing Director
>>
>> Mariner Investment Group
>> 1717 Main Street, Suite 900, Dallas, TX 75201
>> Tel. (214) 237-2128
>> Mobile (214) 649-6649
>>
>> Email dmartin@marinercapital.com
>>
>> Attorney Client Privileged and/or Confidential Information
>>
>>
>> -----Original Message-----
>> From: ironlady@stagen.simplelists.com
>>[mailto:ironlady@stagen.simplelists.com] On Behalf Of Tharp, Mark
>> Sent: Thursday, June 22, 2017 8:21 AM
>> To: ironlady@stagen.simplelists.com
>> Subject: RE: Committed Action
>>
>> I agree with Jordan.  There are definitely instances where to prevent
>>ambiguity or uncertainty phrasing the request as a question will do more
>>harm than good...that said its also critical to keep the request
>>respectful for obvious reasons.
>>
>> MET
>>
>>
>> -----Original Message-----
>> From: ironlady@stagen.simplelists.com
>>[mailto:ironlady@stagen.simplelists.com] On Behalf Of Massey, Jordan
>>(OUC)
>> Sent: Wednesday, June 21, 2017 5:55 PM
>> To: ironlady@stagen.simplelists.com
>> Subject: RE: Committed Action
>>
>> I don't necessarily agree.  I think it depends on the situation and if
>>it is truly a request or is really a requirement.
>>
>> If it is really a requirement, but presented as a question, you may end
>>up seeming to be manipulative, because there is really only one
>>satisfactory answer and any other answer will not be accepted.  At the
>>end of the day - in order to show that committed action concepts are
>>really ok to employ, there has to be a differentiator between a request
>>and a requirement.  If the line is cloudy, your audience will assume
>>questions are really demands and the answer always has to be yes.
>>
>> My opinion is that requirements/demands should be stated as such.  (EX:
>>Please complete this project by 5pm tomorrow.)
>>
>>
>> Jordan Massey, CPA, CIA  |  Director  |  Internal Audit  |  ORIX USA
>>Corporation  |  1717 Main Street, Suite 900  |  Dallas, TX 75201  |  t
>>|  469-385-1378     c  |  214-205-1926     e  |  jordan.massey@orix.com
>>|  www.orix.com  |  www.orixfoundation.org
>>
>>
>> -----Original Message-----
>> From: ironlady@stagen.simplelists.com
>>[mailto:ironlady@stagen.simplelists.com] On Behalf Of Marie Reynolds
>> Sent: Wednesday, June 21, 2017 9:11 AM
>> To: ironlady@stagen.simplelists.com
>> Subject: Re: Committed Action
>>
>> Ryan- thanks for the post.  My experiences:
>>
>> Questions stated respectfully and clearly are almost always well
>>received.
>>
>> Statements are received as authoritative "calls to action" (even though
>>this  may not be intended) and are not well received most of the time.
>>
>> -Marie
>>
>> Sent from my iPhone
>>
>>> On Jun 21, 2017, at 7:56 AM, Farha, Ryan <Ryan.Farha@orix.com> wrote:
>>>
>>> I've been trying to use Committed Action as much as possible since
>>>learning in the HPP.
>>>
>>> Before HPP, I had a problem with being direct - my concern was rubbing
>>>people the wrong way, or coming off as rude, abrasive, etc. The
>>>Committed Action practice has helped me grow out of that concern.  In
>>>fact, when I started using it someone told me she appreciates the
>>>clarity in assignments so she knows what is urgent and what isn't.
>>>It's a useful tool to prioritize for the recipient.
>>>
>>> One other practice point I tried to figure out early on was whether to
>>>frame requests as a question (perhaps with someone senior to you) or a
>>>statement.
>>>
>>> For example, "Jack, can you please . . . ?" versus "Jack, please . . ."
>>>
>>> I mostly frame requests as a questions to show respect to the
>>>recipient. I'd be curious to know whether any of you disagree with this
>>>approach, and think maybe framing as a statement is better with direct
>>>reports or in other situations.
>>>
>>> Ryan Farha
>>> Managing Director, Legal
>>> (214) 237-2242
>>> ryan.farha@orix.com<mailto:ryan.farha@orix.com>
>>
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