I've been trying to use Committed Action as much as possible since learning in the HPP.

Before HPP, I had a problem with being direct - my concern was rubbing people the wrong way, or coming off as rude, abrasive, etc. The Committed Action practice has helped me grow out of that concern.  In fact, when I started using it someone told me she appreciates the clarity in assignments so she knows what is urgent and what isn’t.  It’s a useful tool to prioritize for the recipient.

One other practice point I tried to figure out early on was whether to frame requests as a question (perhaps with someone senior to you) or a statement.

For example, "Jack, can you please . . . ?" versus "Jack, please . . ."

I mostly frame requests as a questions to show respect to the recipient. I'd be curious to know whether any of you disagree with this approach, and think maybe framing as a statement is better with direct reports or in other situations.

Ryan Farha
Managing Director, Legal
(214) 237-2242
ryan.farha@orix.com<mailto:ryan.farha@orix.com>