I have an excellent investor relations guy to whom I give positive feedback all the time. Recently, I’ve been using the SBI model to be very specific about exactly what he is doing that I appreciate. I’ve noticed that he reacts differently to the specific impact than when I would say something like “you are kicking ass here.” He hones in on the positive impact and aggressively seeks to amplify it. It’s great. I love SBI because unlike so many of the tools and practices we learn, I find it very easy to use.

Daniel J. Healy
Chief Executive Officer
dan.healy@civitascapital.com
214.572.2301
214.572.2398
469.387.3840
Civitas Capital Group
1722 Routh Street | Suite 800
Dallas, Texas 75201
civitascapital.com
civitascapital.com.cn
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